B365 Privacy Policy – Our Commitment to Protecting Your Data

Introduction & Purpose

B365 is one of Bangladesh's most trusted online gaming platforms. Our Privacy Policy is designed to ensure full transparency about how your personal data is handled — covering what information we collect, why we collect it, how it is used, and how it is kept safe.

Please read this Privacy Policy carefully before using b365. By registering or continuing to use the site, you are deemed to have accepted this Privacy Policy.

What Data We Collect

We collect various types of information when you register and use b365's services. The sole purpose of this data collection is to deliver the best possible gaming experience and to keep your account secure.

• Personal Information: full name, date of birth, National ID number, email address, and mobile number.
• Payment Information: bKash/Nagad/Rocket numbers, bank account details, and transaction history.
• Technical Information: IP address, browser type, device details, and cookie data.
• Usage Data: games played, time spent, betting patterns, and login history.
• Communication Data: records of conversations with the support team.
• KYC Documents: Scanned copy of your National ID or passport.

How Your Data Is Used

B365 uses the data it collects only for specific purposes. We never use your information unnecessarily or without authorization. Full details are provided below:

• Account Management: Your information is used for registration, login, password reset, and account security.
• Payment Processing: Your payment details are used to process deposits and withdrawals securely.
• KYC Verification: Documents you submit are used to verify your age and identity.
• Customer Support: Your contact details are used to address any complaints or queries you may have.
• Service Improvement: Usage patterns are analyzed to further improve your gaming experience.
• Promotional Communications: To notify you about new offers and bonuses (only with your consent).
• Fraud Prevention: To detect suspicious activity and maintain platform security.
• Legal Compliance: To meet regulatory requirements and retain data as required by law.

Data Protection Measures

B365 uses the latest technology to keep your information secure. Our security framework is built to international standards, ensuring every transaction and personal detail you share is fully protected.

• All data transfers are secured with 256-bit SSL (Secure Socket Layer) encryption.
• Sensitive data is stored on servers encrypted with AES-256 encryption.
• Two-Factor Authentication (2FA) is available for all accounts.
• Round-the-clock security monitoring and detection of unusual activity.
• Regular security audits and vulnerability assessments are conducted.
• Data access is restricted to a limited number of staff, controlled through role-based permissions.

Cookie Policy

B365 uses cookies on its website and app. Cookies are small text files stored on your device that help improve your browsing experience.

• Essential Cookies: Essential for maintaining login sessions and ensuring security.
• Functional Cookies: Used to remember your preferred language and settings.
• Analytics Cookies: To understand site usage patterns and improve our services.
• Marketing Cookies: Used to show relevant offers (only with your consent).

You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may limit some functionality on the site.

Sharing Data with Third Parties

B365 only shares data with third parties under strictly controlled circumstances. We never sell your information for commercial purposes.

• Payment Gateway: To process transactions with bKash, Nagad, Rocket, and banks.
• Regulatory Authority: To government authorities in order to fulfill legal obligations.
• Technology Partners: To server hosting and cloud service providers (under strict confidentiality agreements).
• Fraud Prevention: To law enforcement agencies investigating cybercrime (when a court order is in place).

Your Rights

As a b365 member, you retain full control over your personal data. You may exercise any of the following rights at any time:

• Right to Access: You may request to know what information we hold about you.
• Right to Rectification: You can request corrections to any inaccurate or outdated information.
• Right to Erasure: In certain circumstances, you can request that your data be deleted.
• Right to Restrict Processing: You can request that we stop using your data for specific purposes.
• Data Portability: You can request a copy of your data in a machine-readable format.
• Right to Object: You can opt out of marketing communications at any time.

To exercise any of these rights, please contact our support team. We will respond to your request within 30 days.

Children's Privacy

B365 is an 18+ platform. We do not knowingly collect personal information from anyone under the age of 18. If we become aware that a minor's data has been collected, it will be deleted immediately and the account will be closed.

If you believe your child has registered on b365, please contact our support team as soon as possible.

Privacy Policy Updates

B365 may update this Privacy Policy from time to time. For any significant changes, we will notify members via email or an on-site notice. The date of the latest update will always be shown at the top of this page.

We recommend visiting this page regularly to stay up to date with the latest Privacy Policy.

Contact & Complaints

For any questions or concerns regarding this Privacy Policy, please reach out to our support team. We take every request seriously and are committed to providing a prompt resolution.

• Email: [email protected]
• Support Hours: 7 days a week, 24 hours a day
• Response Time: Typically within 24–48 hours